Our pieces are made with care using the finest materials and inspected to be free from known defects.

We offer a lifetime warranty against manufacturing defects.  In order to determine a manufacturing defect we will have to inspect your piece. You can stop by our shop or return your piece via insured mail or other shipping service. You can expect bezel, prong, and channel set stones to periodically loosen.

Stone tightening is free of charge for the life of the piece. Rings worn every day should be inspected for wear every 6 months. Earrings and pendants take less wear and can be inspected less often.

We do not warranty/insure against stone breakage, damage, or loss.  We highly recommend you arrange jewelry insurance on your piece.  

​When sending items for inspection/refinishing please contact us to let us know to expect your jewelry.  

Make sure the package does not mention jewelry or diamonds. All returned items require previous authorization, please call or email before returning anything. Insurance on packages sent to us is the responsibility of the shipper. Please include proof of purchase in any package.

Packages shipped to us should be labeled:

Alloy
314 Brandilynn Boulevard, Suite C
Cedar Falls, Iowa 50613